Responsible Gaming
Last Updated: 24.03.2026
Spinchester serves as your secure destination for reliable gaming and entertainment. Our professional team strives to provide you with the most comfortable conditions and engaging games. However, in some instances it can occur that playing at a casino may bring disappointment and unpleasant experiences. We wish to warn our players against cases of gambling addiction. Here is important information on this matter, please take some time and review it.
WHAT TO DO:
In some instances, people experience certain gambling issues, when they cannot find a middle ground between how much they wish to play and how much they actually can. If this describes your situation, there is a possibility to exclude yourself from the gambling process at our casino. You can activate this option by contacting our Support Service via Live Chat.
In cases when your friend or family member finds themselves in this situation, you can also contact our Support Service Team and request assistance. Our Support Service Team is ready to help you every day 24/7.
Gambling is an activity of entertainment, relaxation and enjoyment. We want our players to use it in this manner. If you cannot maintain control of the time and the amount of money spent every day, you probably should seek help from specialists dealing with cases of compulsive gamblers.
Players may submit account closure requests along with the reason for the closure. Once the request is received, it will take up to 72 hours for the account closure to be actioned.
AS A MEANS OF SELF-ASSESSMENT AND PROTECTION, PLEASE CONSIDER THE FOLLOWING QUESTIONS:
-Have you ever spent work or college time gambling at a casino (online casino)?
-Have you neglected the well-being of your family due to gambling?
-Have you resorted to selling or pawning property or borrowing money to cover gambling bets?
-Have you experienced the loss of all your money through gambling?
-Have you ever contemplated suicide as a result of gambling?
If you answered yes to at least one of the questions, we strongly recommend reaching out to specialised communities or organisations such as GamCare, Gambling Therapy, Gordon Moody Association, Gamblers Anonymous, etc.